Goodlifery Shipping Policy

Seamless and Reliable Delivery for Your Premium Hair Care Products

At Goodlifery, we are committed to providing a smooth and transparent shopping experience. Our Shipping Policy outlines our delivery methods, estimated timeframes, and shipping costs to ensure your order—whether it’s our advanced hair dryers or luxurious hair extensions—arrives safely and on time.

1. Shipping Coverage and Restrictions

1.1 Areas We Serve

We proudly ship within the United States, covering all 50 states.

1.2 Shipping Restrictions

Currently, we do not offer international shipping. Additionally, we are unable to deliver to U.S. territories, APO/FPO addresses, or P.O. boxes.

2. Shipping Costs

2.1 Free Shipping Offer

Enjoy free standard shipping on all orders over $50 within the United States.

2.2 Standard Shipping Fees

For orders under $50, a flat-rate shipping fee of $5.99 applies.

2.3 No Hidden Fees

The total price at checkout includes all applicable shipping charges—no surprises.

3. Shipping Methods and Delivery Timeframes

3.1 Shipping Carriers

We partner with reliable carriers such as USPS, UPS, and FedEx and also with Amazon to ensure timely and secure delivery.

3.2 Order Processing & Handling

Orders are processed within 1-2 business days after payment confirmation. Orders placed on weekends or holidays will begin processing on the next business day.

3.3 Estimated Delivery Timeframes

  • Standard Shipping: 3-7 business days
  • Expedited Shipping: 2-3 business days (available at checkout for an additional fee)
  • Overnight Shipping: 1 business day (available at checkout for an additional fee)

4. Order Tracking

4.1 Tracking Information

Once your order has shipped, you will receive an email with:

  • Your tracking number
  • A link to track your shipment
  • An estimated delivery date

4.2 How to Track Your Order

You can track your order by:

  • Clicking the tracking link in your shipping confirmation email
  • Logging into your Goodlifery account and checking your order status

5. Delivery Details

5.1 Standard Delivery

Most orders are delivered directly to your address without requiring a signature.

5.2 Failed Delivery Attempts

If the carrier is unable to deliver your package:

  • A delivery attempt notice will be left
  • The carrier may attempt delivery up to three times before holding the package for pickup
  • If the package is returned due to failed delivery, additional reshipping fees may apply

6. Order Changes and Cancellations

6.1 Modifying an Order

Once an order is placed, changes are not guaranteed. Please contact our Customer Support team immediately for assistance.

6.2 Canceling an Order

Orders can be canceled before they ship. Once shipped, cancellations are not possible, but you may initiate a return as per our Return and Refund Policy.

7. Shipping Issues

7.1 Lost Packages

If your tracking information has not updated for 5 business days, please contact our Customer Support team to initiate an investigation.

7.2 Damaged Packages

If your order arrives damaged:

  • Refuse the delivery if possible and note the damage with the carrier
  • If accepted, contact us within 48 hours of delivery for a replacement or refund

7.3 Incorrect or Missing Items

If your order is incomplete or incorrect, please reach out within 7 days of delivery, and we will resolve the issue at no additional cost.

8. Customer Support

If you have any shipping-related questions, feel free to contact us:

Business Name: GOODLIFERY LLC
Email: support@goodlifery.com
Phone: +1 (505) 525 2628
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM PST
Address: 4250 CERRILLOS RD, SANTA FE, NM 87507 USA

9. Policy Updates

We may update this Shipping Policy periodically to reflect changes in our services or legal requirements. Any modifications will be posted here with the latest revision date.

Thank you for choosing Goodlifery for your premium hair dryers and hair extensions. We are dedicated to ensuring your order is delivered with care and efficiency.